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Testimonials from our clients

Excellent

Dr.Pipe Drain and Plumbing4.9

Based on 141 reviews

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K S

2 days ago

Elvis came and inspected and fixed a leak in my shower and a clogged sink. He explained the issues and how he was going to approach the job in great detail. Shower works great! Thanks Elvis! Happy I called them!

Mina Zenar

2 days ago

Elvis did a remarkable job of replacing the toilet bowl's mechanism at reasonable price. Explaining all the work in detail was very much appreciated. Timely, politely, cleanly, Elvis completed the job within an hour. I was very impressed with this young man, his confidence and his skills.

Julie Michaud

4 weeks ago

I know I was in good hands right from the moment I called Dr.Pipe. A great recommendation for the right replacement toilet for an elderly person and the whole process was handled professionally, quickly, and efficiently. Also needed the bathtub drain snaked. Elvis was fabulous. He was instant buddies with Mom’s cat, and he was very efficient. It was evident he was good at what he does. The experience was a pleasure from beginning to end. Highly recommend.

Response from the owner:Thank you for sharing your positive experience. It's very important for us to read such reviews. Always ready to help, your Dr. Pipe Drain and Plumbing.

Daniel Nieto

2 months ago

Punctual and pragmatic. No nonsense fees and incredibly customer centric. Truly a pressure to have in the house. Someone I can trust.

Response from the owner:Daniel Nieto, thank you so much for sharing your opinion about our comany. We appreciate your kind words and your trust in Dr. Pipe Drain and Plumbing.

Sharon Basman

2 months ago

Max and Elvis respond promptly. They are thorough and professionally. I’m always happy with their service.

Response from the owner:Thank you so much, Sharon Basman. We appreciate your kind words and your trust in Dr. Pipe Drain and Plumbing.

mikhail krupotkin

3 months ago

Elvis did excellent job! Responded in a professional and polite manner to all my questions. I would recommend "Osmaks" to everybody without any reservation. Thank you, guys!

Response from the owner:Thank you Mikhail for your business. Sincerely, Max and Elvis

Elena

4 months ago

Elvis replaced all the toilets and two faucets at my house a few months ago. Did an excellent job, answered all my questions, everything looking great so far. Also, Maxim provided great recommendations on replacement options from the start, speeding up the selection process considerably. Very happy with the result.

Response from the owner:Elena, thank you for sharing your positive experience with Dr. Pipe Drain and Plumbing. It's very precious for us to read reviews from our satisfied clients. Always ready to help you, Dr. Pipe.

Carla PM

4 months ago

Outstanding service from Elvis today. Not only was he able to find the source of our leak quickly, but he was also tidy, personable, and an obvious expert in the trade. Already looking to book our next service.

Response from the owner:Thank you so much for your kind words, Carla. We are glad Elvis was able to find the leak quickly and provide the tidy, friendly, and professional service we strive for on every visit. We truly appreciate your trust in Dr. Pipe Drain and Plumbing and look forward to helping you again with your next service!

Barbara S

4 months ago

I had drain problems with my sink; they came out to fix it - but the problem persisted. I called them and they came out again to check. However, instead of trying again and doing a better job they said they would charge me the full amount again if they were to repeat the procedure. Really?!

Response from the owner:We are sorry to hear about your experience. Our goal is always to resolve the issue properly and provide clear communication about the work involved. In some cases, drain problems can have underlying causes that require further inspection or a different solution than the initial service, but we understand how frustrating this situation must have felt. Please contact us directly so we can review what happened and work toward a fair resolution. We value your feedback and the opportunity to make things right.

Philip Castleton

5 months ago

We had drain problems with our sink and Elvis from Dr. Drain and Plumbing fixed it quickly and efficiently. All shiny and new under the sink now! Nice people to deal with.

Response from the owner:Thank you, Philip. We appreciate your kind words and your trust in Dr. Drain and Plumbing.

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