This is a review of Maxim Osadchyi
Maxim Osadchyi P.Eng.
Dr. Pipe Drain and Plumbing Services
Division of Osmaks Inc.
If I could give a zero stars. I would. I hired Dr. Pipe (Osmaks) in October 2023 to install two alcove-style bathtub, and tub trim, faucet and shower head in my two bathrooms. I told Maksim and Ron (his son) that after they were done, I had a tile installer booked to do the tile around the tub. During the job, they didn’t level/shim the tub, didn’t level/center the shower head line, ripped out the floor plank in front of one tub (but not the second one), and destroyed baseboards (see attached pictures). Generally, left my bathrooms a disaster. When my tile installer came to do the tile job, he notified me that the tubs were not level. I immediately contacted Dr. Pipe and Maksim gave me every excuse in the book (my floor was not straight, etc.). Although he offers “emergency 24-hour service”, he couldn’t be bothered to send someone to level my tub until Monday. Hence, my tile installer could not finish his job and I was left without the use of both my bathtubs for over a week.
After work in my basement, I had water flooding. Not once, but twice. Destroyed my brand new vanity that Dr. Pipe installed. Disrupted my tenant. Still no resolution to the damaged vanity.
Maxim Osadchyi also took $150 for the installation of the shower trim and I had to pause the project for some time. Texted him that I would let him know when he could come back to finish. No response. Then when I reached out to finish the trim or refund the $150, he refused to do either. Scamming me out of $150.
I do not recommend this company due to their unethical behaviour.
Response from the owner:Dear Alexandra,
Thank you for your review.
On October 17 and 18, 2023, we installed and tested two bathtubs at your property. Two days later, you contacted us regarding concerns about one of the tubs. During that conversation, you used abusive language and slurs, which we do not tolerate. You also relayed concerns raised by your tile and drywall contractor, whom you later dismissed, regarding the tub allegedly being out of level.
On October 23, 2023, I personally attended the site to inspect your concerns. My inspection confirmed that the bathtub had been installed level. The photographs from that visit show a properly leveled tub, while the surrounding drywall and wall surfaces were uneven and not level.
You withheld $100 for the installation of the faucet trim in the second bathroom because you had terminated your tile and drywall contractor, and there was no confirmed timeline for the completion of the remaining work. Our last site visit and conversation occurred in October 2023, nearly three years ago. Since that time, we have not received any further complaints or reports of problems related to our work.
As more than two years and eight months have passed since the project began, and the delays resulted from the site not being ready for completion on your end, we consider the agreement inactive and the project closed.
Our records indicate that the remaining installation work could not proceed due to incomplete site preparations. Accordingly, we cannot accept responsibility for the resulting delays or provide any reimbursement.
Sincerely,
Maxim Osadchyi, P.Eng.
Elvis did excellent job! Responded in a professional and polite manner to all my questions. I would recommend "Osmaks" to everybody without any reservation. Thank you, guys!
Response from the owner:Thank you Mikhail for your business. Sincerely, Max and Elvis
Elvis replaced all the toilets and two faucets at my house a few months ago. Did an excellent job, answered all my questions, everything looking great so far. Also, Maxim provided great recommendations on replacement options from the start, speeding up the selection process considerably. Very happy with the result.
Response from the owner:Elena, thank you for sharing your positive experience with Dr. Pipe Drain and Plumbing. It's very precious for us to read reviews from our satisfied clients. Always ready to help you, Dr. Pipe.
Outstanding service from Elvis today. Not only was he able to find the source of our leak quickly, but he was also tidy, personable, and an obvious expert in the trade. Already looking to book our next service.
Response from the owner:Thank you so much for your kind words, Carla. We are glad Elvis was able to find the leak quickly and provide the tidy, friendly, and professional service we strive for on every visit. We truly appreciate your trust in Dr. Pipe Drain and Plumbing and look forward to helping you again with your next service!
I had drain problems with my sink; they came out to fix it – but the problem persisted. I called them and they came out again to check. However, instead of trying again and doing a better job they said they would charge me the full amount again if they were to repeat the procedure. Really?!
Response from the owner:We are sorry to hear about your experience. Our goal is always to resolve the issue properly and provide clear communication about the work involved. In some cases, drain problems can have underlying causes that require further inspection or a different solution than the initial service, but we understand how frustrating this situation must have felt. Please contact us directly so we can review what happened and work toward a fair resolution. We value your feedback and the opportunity to make things right.
We had drain problems with our sink and Elvis from Dr. Drain and Plumbing fixed it quickly and efficiently. All shiny and new under the sink now! Nice people to deal with.
Response from the owner:Thank you, Philip. We appreciate your kind words and your trust in Dr. Drain and Plumbing.
I had a running toilet in my bathroom and a basement shower spout that needed to be replaced. Elvis came and did a great job on both repairs. He arrived right on time, did the repairs quickly, and charged a very reasonable fee for the work. You’ll find that he is very personable, polite, considerate of his customers’ needs, and very happy to answer any questions. For any future plumbing repairs, Dr. Pipe is definitely the only company that I’ll ever call.
Response from the owner:Cathy, Thank you so much for your wonderful review. We truly appreciate your kind words and your trust in Dr. Pipe. Sincerely, Dr. Pipe Drain and Plumbing.
I received this name from a friend who was very happy with their job. I contacted them mid- morning Friday for a toilet that kept running. They told me they would be here between 1-4.Elvis arrived – punctual, professional, respectful and such a lovely person. He explained all about my toilet, as they are all different, and told me what had to be done. Of course I went ahead. He worked quickly, cleanly and at reasonable price. He checked the replaced part twice to make sure it was operating properly. Make sure you make note of this company and phone number. You will be very glad you did.
Thank you Elvis for a great job. You guys are terrific.
Julie Taylor
Response from the owner:Hi, Julie. It was our pleasure to help you with the toilet. Thank you for your business. Contact us any time you need plumbing service. Sincerely, Dr. Pipe.
Did excellent job when clearing my bathroom sink even cleaned
Response from the owner:Thank you Danny for your business. Sincerely, Max and Elvis
Welcome to Dr. Pipe Drain and Plumbing in Mimico – Professional Plumbing Solutions Near You
Looking for reliable plumbing services in Mimico? Look no further! At Dr. Pipe Drain and Plumbing, we offer dependable and professional plumbing services to homeowners and businesses in Mimico, Toronto, and nearby neighborhoods. Whether you need a routine check-up, emergency plumbing repair, or installation, our expert plumbers are here to provide high-quality solutions.
As a family-run plumbing company serving Mimico, our reputation is built on customer satisfaction. Our licensed and insured plumbers are dedicated to delivering top-notch plumbing services, whether it’s fixing aging pipes in historic lakeside homes or addressing urgent issues in high-density condos along the waterfront.
Trusted by Hundreds of Satisfied Customers in Mimico
Choosing a plumber in Mimico is easy when you read our excellent customer reviews! With a 4.9-star Google rating, Dr. Pipe Drain and Plumbing is trusted by residents of Mimico for high-quality plumbing repairs and services. We are the top choice for homeowners seeking reliable plumbing services in Ontario and GTA, especially for trenchless repairs, sewer backup prevention, and clogged drains solutions.
Your Licensed and Insured Plumber in Mimico
With over 20 years of experience, Dr. Pipe Drain and Plumbing is your go-to solution for both residential and commercial plumbing needs in Mimico. Whether you have a leaking pipe, need a new water heater installation, or are dealing with basement flooding close to Lake Ontario, we offer affordable, professional plumbing services. Looking for “plumbers near me in Mimico”? You’ve found the right team!
Affordable Plumbing Services in Mimico – Transparent Pricing, No Surprises
We believe everyone deserves access to high-quality plumbing services in Mimico at fair, transparent prices. Our upfront pricing ensures there are no surprise fees. With our licensed Mimico plumbers, we provide expert services tailored to meet the unique plumbing challenges of the area, such as aging pipes, sump pump installation, and backwater valve installation to protect against sewer backups.
Residential and Commercial Plumbing Solutions in Mimico
At Dr. Pipe Drain and Plumbing, we provide dependable residential and commercial plumbing services in Mimico. Whether you need support with new plumbing work or ongoing maintenance, our team helps keep your plumbing system safe, efficient, and reliable.
Commercial Plumbing Services in Mimico
When plumbing problems disrupt your business, fast response matters. Dr. Pipe provides commercial plumbing services for restaurants, offices, retail stores, and other businesses in Mimico. Our team helps reduce downtime and keep plumbing systems running efficiently, whether you need sump pump service, drain cleaning, leak repair, or another commercial plumbing solution.
Residential Plumbing Services in Mimico
For Mimico homeowners, plumbing problems need prompt attention. Dr. Pipe handles everything from everyday household repairs and sewer line replacement to sump pump services and new plumbing installations. Our team helps keep plumbing systems safe, efficient, and built to last in both historic Mimico homes and newer residential properties.
Professional Plumbing Repairs and Fixture Installations in Mimico
Dr. Pipe Drain and Plumbing provides fast emergency plumbing services in Mimico for homes, condos, and local businesses. Whether you are dealing with a burst pipe, flooding, sewer backup, clogged toilet, or urgent leak, our licensed plumbers respond quickly to help restore safety and function.
Drain Cleaning & Repair
From slow drains to major blockages, we clear and repair drains using professional equipment, including hydro jetting and video camera inspections. We service sinks, toilets, showers, floor drains, and main sewer lines, using trenchless or traditional repair methods when needed.
Water Line Installation & Repair:
Our team handles water line repairs, replacements, and new installations in Mimico. Whether your property has aging pipes, low water pressure, or a damaged water line, we provide practical solutions using durable materials and proven repair methods.
Toilet Services:
Dr. Pipe Drain and Plumbing repairs leaks, clogs, running toilets, flushing problems, and damaged toilet components. We also provide toilet replacements and new installations for bathrooms in homes, condos, and commercial properties.
Faucet & Fixture Services:
We repair and replace kitchen, bathroom, shower, laundry, and outdoor fixtures. Whether you supply the fixture or need help choosing one, our plumbers complete each installation carefully and test for proper performance.
Sump Pump Services:
Protect your basement from water damage with sump pump repair, replacement, and installation services in Mimico. We also install battery backup sump pump systems to help keep your property protected during power outages and heavy rain.
Kitchen Plumbing:
Our kitchen plumbing services include faucet repairs, clogged sink drains, dishwasher hookups, appliance connections, garbage disposal support, and fixture upgrades. We also assist with kitchen renovations and condo plumbing updates in Mimico.
Basement & Outdoor Plumbing:
We help with basement and outdoor plumbing issues such as laundry hose replacement, sump pump problems, backwater valve maintenance, sewer line clearing, outdoor faucet repairs, and water damage prevention.
Plumbing Upgrades & General Repairs:
Dr. Pipe Drain and Plumbing also provides general plumbing repairs and upgrades in Mimico, including fixture replacements, pipe repairs, water heater support, tankless water heater installation, and plumbing improvements for older homes, condos, and commercial spaces.
Let Dr. Pipe Drain and Plumbing Solve Your Plumbing Problems
Dr. Pipe is fully insured and licensed. With many years of experience serving our clients in Ontario, we’ve built a clean reputation. Our workers are also both certified and experienced. Therefore, you can trust us to do it right the first time.
This is a review of Maxim Osadchyi
Maxim Osadchyi P.Eng.
Dr. Pipe Drain and Plumbing Services
Division of Osmaks Inc.
If I could give a zero stars. I would. I hired Dr. Pipe (Osmaks) in October 2023 to install two alcove-style bathtub, and tub trim, faucet and shower head in my two bathrooms. I told Maksim and Ron (his son) that after they were done, I had a tile installer booked to do the tile around the tub. During the job, they didn’t level/shim the tub, didn’t level/center the shower head line, ripped out the floor plank in front of one tub (but not the second one), and destroyed baseboards (see attached pictures). Generally, left my bathrooms a disaster. When my tile installer came to do the tile job, he notified me that the tubs were not level. I immediately contacted Dr. Pipe and Maksim gave me every excuse in the book (my floor was not straight, etc.). Although he offers “emergency 24-hour service”, he couldn’t be bothered to send someone to level my tub until Monday. Hence, my tile installer could not finish his job and I was left without the use of both my bathtubs for over a week.
After work in my basement, I had water flooding. Not once, but twice. Destroyed my brand new vanity that Dr. Pipe installed. Disrupted my tenant. Still no resolution to the damaged vanity.
Maxim Osadchyi also took $150 for the installation of the shower trim and I had to pause the project for some time. Texted him that I would let him know when he could come back to finish. No response. Then when I reached out to finish the trim or refund the $150, he refused to do either. Scamming me out of $150.
I do not recommend this company due to their unethical behaviour.
Response from the owner:Dear Alexandra,
Thank you for your review.
On October 17 and 18, 2023, we installed and tested two bathtubs at your property. Two days later, you contacted us regarding concerns about one of the tubs. During that conversation, you used abusive language and slurs, which we do not tolerate. You also relayed concerns raised by your tile and drywall contractor, whom you later dismissed, regarding the tub allegedly being out of level.
On October 23, 2023, I personally attended the site to inspect your concerns. My inspection confirmed that the bathtub had been installed level. The photographs from that visit show a properly leveled tub, while the surrounding drywall and wall surfaces were uneven and not level.
You withheld $100 for the installation of the faucet trim in the second bathroom because you had terminated your tile and drywall contractor, and there was no confirmed timeline for the completion of the remaining work. Our last site visit and conversation occurred in October 2023, nearly three years ago. Since that time, we have not received any further complaints or reports of problems related to our work.
As more than two years and eight months have passed since the project began, and the delays resulted from the site not being ready for completion on your end, we consider the agreement inactive and the project closed.
Our records indicate that the remaining installation work could not proceed due to incomplete site preparations. Accordingly, we cannot accept responsibility for the resulting delays or provide any reimbursement.
Sincerely,
Maxim Osadchyi, P.Eng.
Elvis did excellent job! Responded in a professional and polite manner to all my questions. I would recommend "Osmaks" to everybody without any reservation. Thank you, guys!
Response from the owner:Thank you Mikhail for your business. Sincerely, Max and Elvis
Elvis replaced all the toilets and two faucets at my house a few months ago. Did an excellent job, answered all my questions, everything looking great so far. Also, Maxim provided great recommendations on replacement options from the start, speeding up the selection process considerably. Very happy with the result.
Response from the owner:Elena, thank you for sharing your positive experience with Dr. Pipe Drain and Plumbing. It's very precious for us to read reviews from our satisfied clients. Always ready to help you, Dr. Pipe.
Outstanding service from Elvis today. Not only was he able to find the source of our leak quickly, but he was also tidy, personable, and an obvious expert in the trade. Already looking to book our next service.
Response from the owner:Thank you so much for your kind words, Carla. We are glad Elvis was able to find the leak quickly and provide the tidy, friendly, and professional service we strive for on every visit. We truly appreciate your trust in Dr. Pipe Drain and Plumbing and look forward to helping you again with your next service!
I had drain problems with my sink; they came out to fix it – but the problem persisted. I called them and they came out again to check. However, instead of trying again and doing a better job they said they would charge me the full amount again if they were to repeat the procedure. Really?!
Response from the owner:We are sorry to hear about your experience. Our goal is always to resolve the issue properly and provide clear communication about the work involved. In some cases, drain problems can have underlying causes that require further inspection or a different solution than the initial service, but we understand how frustrating this situation must have felt. Please contact us directly so we can review what happened and work toward a fair resolution. We value your feedback and the opportunity to make things right.
We had drain problems with our sink and Elvis from Dr. Drain and Plumbing fixed it quickly and efficiently. All shiny and new under the sink now! Nice people to deal with.
Response from the owner:Thank you, Philip. We appreciate your kind words and your trust in Dr. Drain and Plumbing.
I had a running toilet in my bathroom and a basement shower spout that needed to be replaced. Elvis came and did a great job on both repairs. He arrived right on time, did the repairs quickly, and charged a very reasonable fee for the work. You’ll find that he is very personable, polite, considerate of his customers’ needs, and very happy to answer any questions. For any future plumbing repairs, Dr. Pipe is definitely the only company that I’ll ever call.
Response from the owner:Cathy, Thank you so much for your wonderful review. We truly appreciate your kind words and your trust in Dr. Pipe. Sincerely, Dr. Pipe Drain and Plumbing.
I received this name from a friend who was very happy with their job. I contacted them mid- morning Friday for a toilet that kept running. They told me they would be here between 1-4.Elvis arrived – punctual, professional, respectful and such a lovely person. He explained all about my toilet, as they are all different, and told me what had to be done. Of course I went ahead. He worked quickly, cleanly and at reasonable price. He checked the replaced part twice to make sure it was operating properly. Make sure you make note of this company and phone number. You will be very glad you did.
Thank you Elvis for a great job. You guys are terrific.
Julie Taylor
Response from the owner:Hi, Julie. It was our pleasure to help you with the toilet. Thank you for your business. Contact us any time you need plumbing service. Sincerely, Dr. Pipe.
Do not let plumbing problems interrupt your day. Contact Dr. Pipe Drain and Plumbing, your trusted plumber in Mimico, for prompt, professional repairs and reliable plumbing service. Call +1 (416) 663-4777 today to schedule your appointment.
Frequently Asked Questions About Plumbing in Mimico
What plumbing issues are common in Mimico?
Mimico is known for its historic homes and older plumbing systems, which can lead to common issues such as clogged drains, tree root intrusion, and old clay pipes. Basement flooding is also a concern due to the area’s proximity to Lake Ontario. Our team specializes in handling these unique challenges.
Do you offer emergency plumbing services in Mimico?
Yes, Dr. Pipe offers 24/7 emergency plumbing services in Mimico, including urgent issues like burst pipes, sewer backups, flooded basements, and more. Our expert plumbers respond quickly to restore your plumbing and prevent further damage.
How do I know if I need a pipe replacement in my Mimico home?
If you notice low water pressure, frequent clogs, or leaking pipes, it may be time for a pipe replacement. Many homes in Mimico still have old clay pipes, which can become brittle and prone to cracking over time. We offer PEX and copper pipe replacements to keep your plumbing running efficiently.
What are the benefits of hydro-jetting for drain cleaning in Mimico?
Hydro-jetting is an effective method for clearing clogged drains and main sewer lines in Mimico, especially in areas with old pipes or tree root intrusion. It uses high-pressure water to clean the pipes thoroughly, restoring proper flow and preventing future blockages.
How can I prevent basement flooding in Mimico?
In Mimico, where basement flooding is a concern, we recommend installing sump pumps and backwater valves to protect your property from water damage. We also offer battery backup systems to ensure your sump pump keeps working during power outages.
Do you provide plumbing services for commercial properties in Mimico?
Yes, we provide comprehensive commercial plumbing services in Mimico, including maintenance, repairs, and installations for businesses such as restaurants, offices, and retail spaces. We work quickly to minimize downtime and ensure your plumbing systems run efficiently.
How do I schedule plumbing services in Mimico?
Scheduling plumbing services with Dr. Pipe is easy! Simply call us at 416-663-4777 or fill out our online form. Whether you need routine maintenance, urgent repairs, or an installation, our licensed plumbers are ready to help with all your plumbing needs in Mimico.
This is a review of Maxim Osadchyi
Maxim Osadchyi P.Eng.
Dr. Pipe Drain and Plumbing Services
Division of Osmaks Inc.
If I could give a zero stars. I would. I hired Dr. Pipe (Osmaks) in October 2023 to install two alcove-style bathtub, and tub trim, faucet and shower head in my two bathrooms. I told Maksim and Ron (his son) that after they were done, I had a tile installer booked to do the tile around the tub. During the job, they didn’t level/shim the tub, didn’t level/center the shower head line, ripped out the floor plank in front of one tub (but not the second one), and destroyed baseboards (see attached pictures). Generally, left my bathrooms a disaster. When my tile installer came to do the tile job, he notified me that the tubs were not level. I immediately contacted Dr. Pipe and Maksim gave me every excuse in the book (my floor was not straight, etc.). Although he offers “emergency 24-hour service”, he couldn’t be bothered to send someone to level my tub until Monday. Hence, my tile installer could not finish his job and I was left without the use of both my bathtubs for over a week.
After work in my basement, I had water flooding. Not once, but twice. Destroyed my brand new vanity that Dr. Pipe installed. Disrupted my tenant. Still no resolution to the damaged vanity.
Maxim Osadchyi also took $150 for the installation of the shower trim and I had to pause the project for some time. Texted him that I would let him know when he could come back to finish. No response. Then when I reached out to finish the trim or refund the $150, he refused to do either. Scamming me out of $150.
I do not recommend this company due to their unethical behaviour.
Response from the owner:Dear Alexandra,
Thank you for your review.
On October 17 and 18, 2023, we installed and tested two bathtubs at your property. Two days later, you contacted us regarding concerns about one of the tubs. During that conversation, you used abusive language and slurs, which we do not tolerate. You also relayed concerns raised by your tile and drywall contractor, whom you later dismissed, regarding the tub allegedly being out of level.
On October 23, 2023, I personally attended the site to inspect your concerns. My inspection confirmed that the bathtub had been installed level. The photographs from that visit show a properly leveled tub, while the surrounding drywall and wall surfaces were uneven and not level.
You withheld $100 for the installation of the faucet trim in the second bathroom because you had terminated your tile and drywall contractor, and there was no confirmed timeline for the completion of the remaining work. Our last site visit and conversation occurred in October 2023, nearly three years ago. Since that time, we have not received any further complaints or reports of problems related to our work.
As more than two years and eight months have passed since the project began, and the delays resulted from the site not being ready for completion on your end, we consider the agreement inactive and the project closed.
Our records indicate that the remaining installation work could not proceed due to incomplete site preparations. Accordingly, we cannot accept responsibility for the resulting delays or provide any reimbursement.
Sincerely,
Maxim Osadchyi, P.Eng.
Elvis did excellent job! Responded in a professional and polite manner to all my questions. I would recommend "Osmaks" to everybody without any reservation. Thank you, guys!
Response from the owner:Thank you Mikhail for your business. Sincerely, Max and Elvis
Elvis replaced all the toilets and two faucets at my house a few months ago. Did an excellent job, answered all my questions, everything looking great so far. Also, Maxim provided great recommendations on replacement options from the start, speeding up the selection process considerably. Very happy with the result.
Response from the owner:Elena, thank you for sharing your positive experience with Dr. Pipe Drain and Plumbing. It's very precious for us to read reviews from our satisfied clients. Always ready to help you, Dr. Pipe.
Outstanding service from Elvis today. Not only was he able to find the source of our leak quickly, but he was also tidy, personable, and an obvious expert in the trade. Already looking to book our next service.
Response from the owner:Thank you so much for your kind words, Carla. We are glad Elvis was able to find the leak quickly and provide the tidy, friendly, and professional service we strive for on every visit. We truly appreciate your trust in Dr. Pipe Drain and Plumbing and look forward to helping you again with your next service!
I had drain problems with my sink; they came out to fix it - but the problem persisted. I called them and they came out again to check. However, instead of trying again and doing a better job they said they would charge me the full amount again if they were to repeat the procedure. Really?!
Response from the owner:We are sorry to hear about your experience. Our goal is always to resolve the issue properly and provide clear communication about the work involved. In some cases, drain problems can have underlying causes that require further inspection or a different solution than the initial service, but we understand how frustrating this situation must have felt. Please contact us directly so we can review what happened and work toward a fair resolution. We value your feedback and the opportunity to make things right.
We had drain problems with our sink and Elvis from Dr. Drain and Plumbing fixed it quickly and efficiently. All shiny and new under the sink now! Nice people to deal with.
Response from the owner:Thank you, Philip. We appreciate your kind words and your trust in Dr. Drain and Plumbing.
I had a running toilet in my bathroom and a basement shower spout that needed to be replaced. Elvis came and did a great job on both repairs. He arrived right on time, did the repairs quickly, and charged a very reasonable fee for the work. You’ll find that he is very personable, polite, considerate of his customers’ needs, and very happy to answer any questions. For any future plumbing repairs, Dr. Pipe is definitely the only company that I’ll ever call.
Response from the owner:Cathy, Thank you so much for your wonderful review. We truly appreciate your kind words and your trust in Dr. Pipe. Sincerely, Dr. Pipe Drain and Plumbing.
I received this name from a friend who was very happy with their job. I contacted them mid- morning Friday for a toilet that kept running. They told me they would be here between 1-4.Elvis arrived - punctual, professional, respectful and such a lovely person. He explained all about my toilet, as they are all different, and told me what had to be done. Of course I went ahead. He worked quickly, cleanly and at reasonable price. He checked the replaced part twice to make sure it was operating properly. Make sure you make note of this company and phone number. You will be very glad you did.
Thank you Elvis for a great job. You guys are terrific.
Julie Taylor
Response from the owner:Hi, Julie. It was our pleasure to help you with the toilet. Thank you for your business. Contact us any time you need plumbing service. Sincerely, Dr. Pipe.
