Fast, Licensed & Insured Whitby Plumbers

20 Years of Experience. 5 Star Customer Service

Fast, Licensed & Insured Whitby Plumbers

20 Years of Experience. 5 Star Customer Service

Testimonials from our clients

Sharon Basman
4 days ago
Max and Elvis respond promptly. They are thorough and professionally. I’m always happy with their service.
Alexandra
7 days ago
This is a review of Maxim Osadchyi Maxim Osadchyi P.Eng. Dr. Pipe Drain and Plumbing Services Division of Osmaks Inc. If I could give a zero stars. I would. I hired Dr. Pipe (Osmaks) in October 2023 to install two alcove-style bathtub, and tub trim, faucet and shower head in my two bathrooms. I told Maksim and Ron (his son) that after they were done, I had a tile installer booked to do the tile around the tub. During the job, they didn’t level/shim the tub, didn’t level/center the shower head line, ripped out the floor plank in front of one tub (but not the second one), and destroyed baseboards (see attached pictures). Generally, left my bathrooms a disaster. When my tile installer came to do the tile job, he notified me that the tubs were not level. I immediately contacted Dr. Pipe and Maksim gave me every excuse in the book (my floor was not straight, etc.). Although he offers “emergency 24-hour service”, he couldn’t be bothered to send someone to level my tub until Monday. Hence, my tile installer could not finish his job and I was left without the use of both my bathtubs for over a week. After work in my basement, I had water flooding. Not once, but twice. Destroyed my brand new vanity that Dr. Pipe installed. Disrupted my tenant. Still no resolution to the damaged vanity. Maxim Osadchyi also took $150 for the installation of the shower trim and I had to pause the project for some time. Texted him that I would let him know when he could come back to finish. No response. Then when I reached out to finish the trim or refund the $150, he refused to do either. Scamming me out of $150. I do not recommend this company due to their unethical behaviour.
Response from the owner:Dear Alexandra, Thank you for your review. On October 17 and 18, 2023, we installed and tested two bathtubs at your property. Two days later, you contacted us regarding concerns about one of the tubs. During that conversation, you used abusive language and slurs, which we do not tolerate. You also relayed concerns raised by your tile and drywall contractor, whom you later dismissed, regarding the tub allegedly being out of level. On October 23, 2023, I personally attended the site to inspect your concerns. My inspection confirmed that the bathtub had been installed level. The photographs from that visit show a properly leveled tub, while the surrounding drywall and wall surfaces were uneven and not level. You withheld $100 for the installation of the faucet trim in the second bathroom because you had terminated your tile and drywall contractor, and there was no confirmed timeline for the completion of the remaining work. Our last site visit and conversation occurred in October 2023, nearly three years ago. Since that time, we have not received any further complaints or reports of problems related to our work. As more than two years and eight months have passed since the project began, and the delays resulted from the site not being ready for completion on your end, we consider the agreement inactive and the project closed. Our records indicate that the remaining installation work could not proceed due to incomplete site preparations. Accordingly, we cannot accept responsibility for the resulting delays or provide any reimbursement. Sincerely, Maxim Osadchyi, P.Eng.
Elvis did excellent job! Responded in a professional and polite manner to all my questions. I would recommend "Osmaks" to everybody without any reservation. Thank you, guys!
Response from the owner:Thank you Mikhail for your business. Sincerely, Max and Elvis
Elena
2 months ago
Elvis replaced all the toilets and two faucets at my house a few months ago. Did an excellent job, answered all my questions, everything looking great so far. Also, Maxim provided great recommendations on replacement options from the start, speeding up the selection process considerably. Very happy with the result.
Response from the owner:Elena, thank you for sharing your positive experience with Dr. Pipe Drain and Plumbing. It's very precious for us to read reviews from our satisfied clients. Always ready to help you, Dr. Pipe.
Carla PM
2 months ago
Outstanding service from Elvis today. Not only was he able to find the source of our leak quickly, but he was also tidy, personable, and an obvious expert in the trade. Already looking to book our next service.
Response from the owner:Thank you so much for your kind words, Carla. We are glad Elvis was able to find the leak quickly and provide the tidy, friendly, and professional service we strive for on every visit. We truly appreciate your trust in Dr. Pipe Drain and Plumbing and look forward to helping you again with your next service!
Barbara S
2 months ago
I had drain problems with my sink; they came out to fix it – but the problem persisted. I called them and they came out again to check. However, instead of trying again and doing a better job they said they would charge me the full amount again if they were to repeat the procedure. Really?!
Response from the owner:We are sorry to hear about your experience. Our goal is always to resolve the issue properly and provide clear communication about the work involved. In some cases, drain problems can have underlying causes that require further inspection or a different solution than the initial service, but we understand how frustrating this situation must have felt. Please contact us directly so we can review what happened and work toward a fair resolution. We value your feedback and the opportunity to make things right.
Philip Castleton
2 months ago
We had drain problems with our sink and Elvis from Dr. Drain and Plumbing fixed it quickly and efficiently. All shiny and new under the sink now! Nice people to deal with.
Response from the owner:Thank you, Philip. We appreciate your kind words and your trust in Dr. Drain and Plumbing.
Cathy L
2 months ago
I had a running toilet in my bathroom and a basement shower spout that needed to be replaced. Elvis came and did a great job on both repairs. He arrived right on time, did the repairs quickly, and charged a very reasonable fee for the work. You’ll find that he is very personable, polite, considerate of his customers’ needs, and very happy to answer any questions. For any future plumbing repairs, Dr. Pipe is definitely the only company that I’ll ever call.
Response from the owner:Cathy, Thank you so much for your wonderful review. We truly appreciate your kind words and your trust in Dr. Pipe. Sincerely, Dr. Pipe Drain and Plumbing.
julie taylor
3 months ago
I received this name from a friend who was very happy with their job. I contacted them mid- morning Friday for a toilet that kept running. They told me they would be here between 1-4.Elvis arrived – punctual, professional, respectful and such a lovely person. He explained all about my toilet, as they are all different, and told me what had to be done. Of course I went ahead. He worked quickly, cleanly and at reasonable price. He checked the replaced part twice to make sure it was operating properly. Make sure you make note of this company and phone number. You will be very glad you did. Thank you Elvis for a great job. You guys are terrific. Julie Taylor
Response from the owner:Hi, Julie. It was our pleasure to help you with the toilet. Thank you for your business. Contact us any time you need plumbing service. Sincerely, Dr. Pipe.
Danny D
5 months ago
Did excellent job when clearing my bathroom sink even cleaned
Response from the owner:Thank you Danny for your business. Sincerely, Max and Elvis

Available 24/7 for
Emergency Services

No Time is the Wrong Time.

Upfront

Pricing

No Hidden Costs When The Job Is Finished.

5 Star

Customer Service

We Treat Your Home like We Treat Our Home.

Comprehensive Plumbing Services in Whitby

Our plumbing services include:

  • Dr. Pipe Drain and Plumbing is your trusted emergency plumber in Whitby, providing fast and reliable service for all plumbing emergencies. From burst pipes and floods to sewer backups, we offer same-day solutions to restore safety and function to your home or business quickly.
  • We handle everything from stubborn clogs to major blockages using advanced tools like hydro jetting and video camera inspections. Whether it’s your sinks, toilets, showers, or main sewer lines, our plumbers in Whitby clear drains efficiently and use both trenchless and traditional methods for long-lasting repairs.
  • Our team specializes in water line services, including new installations, replacements, and quick repairs for leaks or breaks. We’re committed to maintaining proper water pressure and reliable flow, always using durable materials and proven techniques to ensure your system’s longevity.
  • We provide comprehensive toilet services, including repairs for leaks and clogs, as well as complete replacements and new installations. Our plumbing company in Whitby ensures your bathroom fixtures work smoothly and efficiently!

Faucet & Fixture Services:

  • Dr. Pipe Drain and Plumbing offers expert faucet repair in Whitby, including repairs and replacements for faucets and fixtures in kitchens, bathrooms, showers, and outdoor spaces. Whether you supply the fixture or choose from our options, our licensed plumbers guarantee excellent installation and thorough leak checks.
  • Protect your property from basement flooding with our sump pump installation, replacement, and emergency repairs. We also install battery backup systems so your home stays protected even during power outages!

Kitchen Plumbing:

  • Our Whitby plumbing team takes care of everything related to kitchen plumbing, from fixing leaky faucets and clearing clogged drains to handling appliance installations and renovating your kitchen. We ensure that your space remains functional and modern.

Basement & Outdoor Plumbing:

  • We tackle drainage problems and plumbing issues in basements and outdoors, including basement plumbing renovations in Whitby, sump pump repairs, laundry hose replacement, backflow preventor installation, outdoor faucet repair, and clearing sewer line blockages to prevent water damage.

Plumbing Upgrades & General Repairs:

  • Dr. Pipe Drain and Plumbing provides plumbing upgrades—including bathroom plumbing renovations in Whitby and installation of new fixtures in kitchens or bathrooms—and handles a full range of general plumbing repairs for Whitby homes, drawing on years of local expertise to deliver lasting results.

Let Dr. Pipe Drain and Plumbing Solve Your Plumbing Problems

Dr. Pipe is fully insured and licensed. With many years of experience serving our clients in Ontario, we’ve built a clean reputation. Our workers are also both certified and experienced. Therefore, you can trust us to do it right the first time.

Testimonials from our clients

Sharon Basman
4 days ago
Max and Elvis respond promptly. They are thorough and professionally. I’m always happy with their service.
Alexandra
7 days ago
This is a review of Maxim Osadchyi Maxim Osadchyi P.Eng. Dr. Pipe Drain and Plumbing Services Division of Osmaks Inc. If I could give a zero stars. I would. I hired Dr. Pipe (Osmaks) in October 2023 to install two alcove-style bathtub, and tub trim, faucet and shower head in my two bathrooms. I told Maksim and Ron (his son) that after they were done, I had a tile installer booked to do the tile around the tub. During the job, they didn’t level/shim the tub, didn’t level/center the shower head line, ripped out the floor plank in front of one tub (but not the second one), and destroyed baseboards (see attached pictures). Generally, left my bathrooms a disaster. When my tile installer came to do the tile job, he notified me that the tubs were not level. I immediately contacted Dr. Pipe and Maksim gave me every excuse in the book (my floor was not straight, etc.). Although he offers “emergency 24-hour service”, he couldn’t be bothered to send someone to level my tub until Monday. Hence, my tile installer could not finish his job and I was left without the use of both my bathtubs for over a week. After work in my basement, I had water flooding. Not once, but twice. Destroyed my brand new vanity that Dr. Pipe installed. Disrupted my tenant. Still no resolution to the damaged vanity. Maxim Osadchyi also took $150 for the installation of the shower trim and I had to pause the project for some time. Texted him that I would let him know when he could come back to finish. No response. Then when I reached out to finish the trim or refund the $150, he refused to do either. Scamming me out of $150. I do not recommend this company due to their unethical behaviour.
Response from the owner:Dear Alexandra, Thank you for your review. On October 17 and 18, 2023, we installed and tested two bathtubs at your property. Two days later, you contacted us regarding concerns about one of the tubs. During that conversation, you used abusive language and slurs, which we do not tolerate. You also relayed concerns raised by your tile and drywall contractor, whom you later dismissed, regarding the tub allegedly being out of level. On October 23, 2023, I personally attended the site to inspect your concerns. My inspection confirmed that the bathtub had been installed level. The photographs from that visit show a properly leveled tub, while the surrounding drywall and wall surfaces were uneven and not level. You withheld $100 for the installation of the faucet trim in the second bathroom because you had terminated your tile and drywall contractor, and there was no confirmed timeline for the completion of the remaining work. Our last site visit and conversation occurred in October 2023, nearly three years ago. Since that time, we have not received any further complaints or reports of problems related to our work. As more than two years and eight months have passed since the project began, and the delays resulted from the site not being ready for completion on your end, we consider the agreement inactive and the project closed. Our records indicate that the remaining installation work could not proceed due to incomplete site preparations. Accordingly, we cannot accept responsibility for the resulting delays or provide any reimbursement. Sincerely, Maxim Osadchyi, P.Eng.
Elvis did excellent job! Responded in a professional and polite manner to all my questions. I would recommend "Osmaks" to everybody without any reservation. Thank you, guys!
Response from the owner:Thank you Mikhail for your business. Sincerely, Max and Elvis
Elena
2 months ago
Elvis replaced all the toilets and two faucets at my house a few months ago. Did an excellent job, answered all my questions, everything looking great so far. Also, Maxim provided great recommendations on replacement options from the start, speeding up the selection process considerably. Very happy with the result.
Response from the owner:Elena, thank you for sharing your positive experience with Dr. Pipe Drain and Plumbing. It's very precious for us to read reviews from our satisfied clients. Always ready to help you, Dr. Pipe.
Carla PM
2 months ago
Outstanding service from Elvis today. Not only was he able to find the source of our leak quickly, but he was also tidy, personable, and an obvious expert in the trade. Already looking to book our next service.
Response from the owner:Thank you so much for your kind words, Carla. We are glad Elvis was able to find the leak quickly and provide the tidy, friendly, and professional service we strive for on every visit. We truly appreciate your trust in Dr. Pipe Drain and Plumbing and look forward to helping you again with your next service!
Barbara S
2 months ago
I had drain problems with my sink; they came out to fix it – but the problem persisted. I called them and they came out again to check. However, instead of trying again and doing a better job they said they would charge me the full amount again if they were to repeat the procedure. Really?!
Response from the owner:We are sorry to hear about your experience. Our goal is always to resolve the issue properly and provide clear communication about the work involved. In some cases, drain problems can have underlying causes that require further inspection or a different solution than the initial service, but we understand how frustrating this situation must have felt. Please contact us directly so we can review what happened and work toward a fair resolution. We value your feedback and the opportunity to make things right.
Philip Castleton
2 months ago
We had drain problems with our sink and Elvis from Dr. Drain and Plumbing fixed it quickly and efficiently. All shiny and new under the sink now! Nice people to deal with.
Response from the owner:Thank you, Philip. We appreciate your kind words and your trust in Dr. Drain and Plumbing.
Cathy L
2 months ago
I had a running toilet in my bathroom and a basement shower spout that needed to be replaced. Elvis came and did a great job on both repairs. He arrived right on time, did the repairs quickly, and charged a very reasonable fee for the work. You’ll find that he is very personable, polite, considerate of his customers’ needs, and very happy to answer any questions. For any future plumbing repairs, Dr. Pipe is definitely the only company that I’ll ever call.
Response from the owner:Cathy, Thank you so much for your wonderful review. We truly appreciate your kind words and your trust in Dr. Pipe. Sincerely, Dr. Pipe Drain and Plumbing.
julie taylor
3 months ago
I received this name from a friend who was very happy with their job. I contacted them mid- morning Friday for a toilet that kept running. They told me they would be here between 1-4.Elvis arrived – punctual, professional, respectful and such a lovely person. He explained all about my toilet, as they are all different, and told me what had to be done. Of course I went ahead. He worked quickly, cleanly and at reasonable price. He checked the replaced part twice to make sure it was operating properly. Make sure you make note of this company and phone number. You will be very glad you did. Thank you Elvis for a great job. You guys are terrific. Julie Taylor
Response from the owner:Hi, Julie. It was our pleasure to help you with the toilet. Thank you for your business. Contact us any time you need plumbing service. Sincerely, Dr. Pipe.
Danny D
5 months ago
Did excellent job when clearing my bathroom sink even cleaned
Response from the owner:Thank you Danny for your business. Sincerely, Max and Elvis

Why Choose Dr. Pipe Drain and Plumbing?

Customer Satisfaction: Our 4.9-star ratings reflect our dedication to customer service and satisfaction—you can always expect exceptional results from our team!

Experienced Professionals: Our team of licensed plumbers in Whitby has two decades of experience, making us well-equipped to handle plumbing projects of all sizes and complexities with expertise.

Upfront Pricing: We provide clear and straightforward pricing for all our plumbing services, ensuring you’re aware of the costs upfront—no unexpected charges or surprises.

Top-Quality Results: We stand behind every job we do, providing an industry-leading guarantee on most of our plumbing services.

The Dr. Pipe Drain and Plumbing Difference

With Dr. Pipe Drain and Plumbing, you get a team that puts your satisfaction first. We’ve earned the trust of Whitby residents and businesses through decades of quality service, fair pricing, and consistent results.

For reliable plumbing services—whether it’s an emergency, a home repair, or a commercial project—contact Dr. Pipe Drain and Plumbing today for a free estimate. We stand behind our work with a satisfaction guarantee.
Book Now: Call Dr. Pipe Drain and Plumbing at 416-951-2777 pr contact via online form and trust the experts for every plumbing need!

Read Our 5-Star Reviews

The best way to find a reliable, licensed plumber is by checking customer reviews.

At Dr. Pipe Drain and Plumbing, we’re proud of our 4.9 rating on Google Maps, earned from homeowners and businesses who trust us for top-quality plumbing service.

Choose Dr. Pipe Drain and Plumbing for trusted, 24/7 emergency plumber services in Whitby!

24-Hour Emergency Plumber Whitby

Plumbing issues can arise unexpectedly at any moment, but you don’t have to face the stress alone. The expert plumbers at Dr. Pipe Drain and Plumbing are available around the clock to restore your home’s plumbing—any time, day or night. As a leading emergency plumber in the GTA, we’re always ready to help.

Don’t let a plumbing emergency turn into a major headache. Call Dr. Pipe Drain and Plumbing for fast, professional service you can trust!

Trust Dr. Pipe Drain and Plumbing for Reliable Emergency Plumber Services in Whitby and the Neighbourhood!

Give us a call today for a free upfront estimate!

If you’re looking for regular maintenance or emergency plumbing services, our skilled technicians come prepared in fully equipped service vehicles, able to handle any plumbing issue on the spot. Request an emergency plumbing or schedule a service call with Dr. Pipe Drain and Plumbing today!

Frequently Asked Questions About Drain and Plumbing Services in Whitby 

What is your response time for urgent plumbing emergencies?

At Dr. Pipe Drain and Plumbing, we know plumbing emergencies need immediate attention. Our Whitby plumbers offer 24/7 emergency plumbing service, so you can count on a prompt and efficient response—day or night—whenever you need us!

Do you offer free estimates?

Absolutely! We provide free, no-obligation plumbing estimates. Our plumbers will assess your requirements and deliver a detailed quote upfront, ensuring full transparency and no hidden costs.

Are your plumbers licensed and insured?

Yes! Every plumber is licensed, insured, and fully trained. We’re committed to the safety of your property, and our professional plumbers have the expertise to handle any job with confidence and care.

Do you offer any guarantees on your work?

Yes, we proudly stand behind our plumbing services with a guarantee on most work performed. Our plumbing company is dedicated to delivering quality results and will address any issues quickly and efficiently.

What should I do if I have a frozen pipe?

If you spot a frozen pipe, shut off your water supply right away to prevent further damage. Call us for frozen pipe repair in Whitby. Our plumbers will expertly thaw the pipes and repair any damage to keep your system safe.

What are the signs that I have a clogged drain?

Common signs of a clogged drain include slow-draining water, gurgling noises, and foul odors from your sinks or bathroom. If you notice these plumbing issues, contact our specialists for clogged drain repair in Whitby.

What happens if I have a plumbing emergency?

For any plumbing emergency—from broken toilets to burst pipes—our skilled Whitby plumbers are available 24/7 for urgent plumbing repairs. Call us anytime, and our certified team will guide you through the following steps and resolve the issue promptly, considering emergency plumbing in Whitby.

Available 24/7 for
Emergency Services

No Time is the Wrong Time.

Upfront

Pricing

No Hidden Costs When The Job Is Finished.

5 Star

Customer Service

We Treat Your Home like We Treat Our Home.