Fast, Licensed & Insured Richmond Hill Plumbers

20 Years of Experience. 5 Star Customer Service

Fast, Licensed & Insured Richmond Hill Plumbers

20 Years of Experience. 5 Star Customer Service

Testimonials from our clients

Sharon Basman
4 days ago
Max and Elvis respond promptly. They are thorough and professionally. I’m always happy with their service.
Alexandra
1 week ago
This is a review of Maxim Osadchyi Maxim Osadchyi P.Eng. Dr. Pipe Drain and Plumbing Services Division of Osmaks Inc. If I could give a zero stars. I would. I hired Dr. Pipe (Osmaks) in October 2023 to install two alcove-style bathtub, and tub trim, faucet and shower head in my two bathrooms. I told Maksim and Ron (his son) that after they were done, I had a tile installer booked to do the tile around the tub. During the job, they didn’t level/shim the tub, didn’t level/center the shower head line, ripped out the floor plank in front of one tub (but not the second one), and destroyed baseboards (see attached pictures). Generally, left my bathrooms a disaster. When my tile installer came to do the tile job, he notified me that the tubs were not level. I immediately contacted Dr. Pipe and Maksim gave me every excuse in the book (my floor was not straight, etc.). Although he offers “emergency 24-hour service”, he couldn’t be bothered to send someone to level my tub until Monday. Hence, my tile installer could not finish his job and I was left without the use of both my bathtubs for over a week. After work in my basement, I had water flooding. Not once, but twice. Destroyed my brand new vanity that Dr. Pipe installed. Disrupted my tenant. Still no resolution to the damaged vanity. Maxim Osadchyi also took $150 for the installation of the shower trim and I had to pause the project for some time. Texted him that I would let him know when he could come back to finish. No response. Then when I reached out to finish the trim or refund the $150, he refused to do either. Scamming me out of $150. I do not recommend this company due to their unethical behaviour.
Response from the owner:Dear Alexandra, Thank you for your review. On October 17 and 18, 2023, we installed and tested two bathtubs at your property. Two days later, you contacted us regarding concerns about one of the tubs. During that conversation, you used abusive language and slurs, which we do not tolerate. You also relayed concerns raised by your tile and drywall contractor, whom you later dismissed, regarding the tub allegedly being out of level. On October 23, 2023, I personally attended the site to inspect your concerns. My inspection confirmed that the bathtub had been installed level. The photographs from that visit show a properly leveled tub, while the surrounding drywall and wall surfaces were uneven and not level. You withheld $100 for the installation of the faucet trim in the second bathroom because you had terminated your tile and drywall contractor, and there was no confirmed timeline for the completion of the remaining work. Our last site visit and conversation occurred in October 2023, nearly three years ago. Since that time, we have not received any further complaints or reports of problems related to our work. As more than two years and eight months have passed since the project began, and the delays resulted from the site not being ready for completion on your end, we consider the agreement inactive and the project closed. Our records indicate that the remaining installation work could not proceed due to incomplete site preparations. Accordingly, we cannot accept responsibility for the resulting delays or provide any reimbursement. Sincerely, Maxim Osadchyi, P.Eng.
Elvis did excellent job! Responded in a professional and polite manner to all my questions. I would recommend "Osmaks" to everybody without any reservation. Thank you, guys!
Response from the owner:Thank you Mikhail for your business. Sincerely, Max and Elvis
Elena
2 months ago
Elvis replaced all the toilets and two faucets at my house a few months ago. Did an excellent job, answered all my questions, everything looking great so far. Also, Maxim provided great recommendations on replacement options from the start, speeding up the selection process considerably. Very happy with the result.
Response from the owner:Elena, thank you for sharing your positive experience with Dr. Pipe Drain and Plumbing. It's very precious for us to read reviews from our satisfied clients. Always ready to help you, Dr. Pipe.
Carla PM
2 months ago
Outstanding service from Elvis today. Not only was he able to find the source of our leak quickly, but he was also tidy, personable, and an obvious expert in the trade. Already looking to book our next service.
Response from the owner:Thank you so much for your kind words, Carla. We are glad Elvis was able to find the leak quickly and provide the tidy, friendly, and professional service we strive for on every visit. We truly appreciate your trust in Dr. Pipe Drain and Plumbing and look forward to helping you again with your next service!
Barbara S
2 months ago
I had drain problems with my sink; they came out to fix it – but the problem persisted. I called them and they came out again to check. However, instead of trying again and doing a better job they said they would charge me the full amount again if they were to repeat the procedure. Really?!
Response from the owner:We are sorry to hear about your experience. Our goal is always to resolve the issue properly and provide clear communication about the work involved. In some cases, drain problems can have underlying causes that require further inspection or a different solution than the initial service, but we understand how frustrating this situation must have felt. Please contact us directly so we can review what happened and work toward a fair resolution. We value your feedback and the opportunity to make things right.
Philip Castleton
2 months ago
We had drain problems with our sink and Elvis from Dr. Drain and Plumbing fixed it quickly and efficiently. All shiny and new under the sink now! Nice people to deal with.
Response from the owner:Thank you, Philip. We appreciate your kind words and your trust in Dr. Drain and Plumbing.
Cathy L
2 months ago
I had a running toilet in my bathroom and a basement shower spout that needed to be replaced. Elvis came and did a great job on both repairs. He arrived right on time, did the repairs quickly, and charged a very reasonable fee for the work. You’ll find that he is very personable, polite, considerate of his customers’ needs, and very happy to answer any questions. For any future plumbing repairs, Dr. Pipe is definitely the only company that I’ll ever call.
Response from the owner:Cathy, Thank you so much for your wonderful review. We truly appreciate your kind words and your trust in Dr. Pipe. Sincerely, Dr. Pipe Drain and Plumbing.
julie taylor
3 months ago
I received this name from a friend who was very happy with their job. I contacted them mid- morning Friday for a toilet that kept running. They told me they would be here between 1-4.Elvis arrived – punctual, professional, respectful and such a lovely person. He explained all about my toilet, as they are all different, and told me what had to be done. Of course I went ahead. He worked quickly, cleanly and at reasonable price. He checked the replaced part twice to make sure it was operating properly. Make sure you make note of this company and phone number. You will be very glad you did. Thank you Elvis for a great job. You guys are terrific. Julie Taylor
Response from the owner:Hi, Julie. It was our pleasure to help you with the toilet. Thank you for your business. Contact us any time you need plumbing service. Sincerely, Dr. Pipe.
Danny D
5 months ago
Did excellent job when clearing my bathroom sink even cleaned
Response from the owner:Thank you Danny for your business. Sincerely, Max and Elvis

Emergency Plumbing Services for Common Issues in Richmond Hill

Our skilled team is prepared to take on any urgent plumbing repair. Here are the most common services we provide:

Emergency Plumbing & 24/7 Response:

  • Do you need immediate help with burst pipes, basement floods, or sewer backups? Our certified emergency plumber in Richmond Hill offers same-day and 24/7 service to quickly restore your home or business, minimizing water damage and inconvenience caused by sudden plumbing disasters.

Drain Cleaning & Repair:

  • Clogged sinks, toilets, showers, or main sewer backups are no challenge for our experts at Dr. Pipe Drain and Plumbing. Using hydro jetting and video camera inspection, we deliver professional drain cleaning to clear blockages, prevent recurring clogs, and extend the life of your system through durable trenchless or traditional repair methods.

Water Line Installation & Repair:

  • Experiencing low water pressure or a leaking line? Our specialists handle all water line repair and replacement, including new line installations, leak detection, and efficient break repairs. We ensure strong water pressure, reliable delivery, and long-lasting performance.

Fixture Services (Toilets, Faucets & More):

  • From toilet repair in Richmond Hill to fixing leaky faucets or replacing outdated bathroom, shower, and kitchen fixtures, our licensed plumbers provide expert installation and repair. Get dependable, water-efficient fixtures that keep your plumbing working flawlessly.

Fixture Services (Toilets, Faucets & More):

  • From toilet repair in Richmond Hill to fixing leaky faucets or replacing outdated bathroom, shower, and kitchen fixtures, our licensed plumbers provide expert installation and repair. Get dependable, water-efficient fixtures that keep your plumbing working flawlessly.

Sump Pump Services:

  • Protect your basement with professional sump pump repair in Richmond Hill, along with expert installation and replacement services. We also offer battery backup sump pumps for added peace of mind, helping you prevent water damage and keep your property safe during storms or power outages.

Kitchen Plumbing:

  • Whether it’s repairing a leaky sink, unclogging a drain, or installing a dishwasher, our team covers every aspect of kitchen plumbing. We also handle complete kitchen plumbing upgrades and renovations to keep your space efficient and modern.

Basement & Outdoor Plumbing:

  • From sump pump repairs and sewer line clearing to outdoor faucet replacements, hose connections, and basement waterproofing, our professionals provide comprehensive basement and outdoor plumbing services to prevent leaks, water damage, and flooding.

Plumbing Upgrades & General Repairs:

  • Our licensed technicians deliver fast solutions for pipe leaks, frozen lines, and other plumbing issues. We also perform system-wide upgrades, fixture installations, and maintenance to extend the life of your plumbing and improve efficiency throughout your home or business.

For fast, reliable plumbing solutions, call Dr. Pipe Drain and Plumbing anytime—our certified plumbers in Richmond Hill are always ready to help!

Let Dr. Pipe Drain and Plumbing Solve Your Plumbing Problems

Dr. Pipe is fully insured and licensed. With many years of experience serving our clients in Ontario, we’ve built a clean reputation. Our workers are also both certified and experienced. Therefore, you can trust us to do it right the first time.

Available 24/7 for
Emergency Services

No Time is the Wrong Time.

Upfront

Pricing

No Hidden Costs When The Job Is Finished.

5 Star

Customer Service

We Treat Your Home like We Treat Our Home.

Testimonials from our clients

Sharon Basman
4 days ago
Max and Elvis respond promptly. They are thorough and professionally. I’m always happy with their service.
Alexandra
1 week ago
This is a review of Maxim Osadchyi Maxim Osadchyi P.Eng. Dr. Pipe Drain and Plumbing Services Division of Osmaks Inc. If I could give a zero stars. I would. I hired Dr. Pipe (Osmaks) in October 2023 to install two alcove-style bathtub, and tub trim, faucet and shower head in my two bathrooms. I told Maksim and Ron (his son) that after they were done, I had a tile installer booked to do the tile around the tub. During the job, they didn’t level/shim the tub, didn’t level/center the shower head line, ripped out the floor plank in front of one tub (but not the second one), and destroyed baseboards (see attached pictures). Generally, left my bathrooms a disaster. When my tile installer came to do the tile job, he notified me that the tubs were not level. I immediately contacted Dr. Pipe and Maksim gave me every excuse in the book (my floor was not straight, etc.). Although he offers “emergency 24-hour service”, he couldn’t be bothered to send someone to level my tub until Monday. Hence, my tile installer could not finish his job and I was left without the use of both my bathtubs for over a week. After work in my basement, I had water flooding. Not once, but twice. Destroyed my brand new vanity that Dr. Pipe installed. Disrupted my tenant. Still no resolution to the damaged vanity. Maxim Osadchyi also took $150 for the installation of the shower trim and I had to pause the project for some time. Texted him that I would let him know when he could come back to finish. No response. Then when I reached out to finish the trim or refund the $150, he refused to do either. Scamming me out of $150. I do not recommend this company due to their unethical behaviour.
Response from the owner:Dear Alexandra, Thank you for your review. On October 17 and 18, 2023, we installed and tested two bathtubs at your property. Two days later, you contacted us regarding concerns about one of the tubs. During that conversation, you used abusive language and slurs, which we do not tolerate. You also relayed concerns raised by your tile and drywall contractor, whom you later dismissed, regarding the tub allegedly being out of level. On October 23, 2023, I personally attended the site to inspect your concerns. My inspection confirmed that the bathtub had been installed level. The photographs from that visit show a properly leveled tub, while the surrounding drywall and wall surfaces were uneven and not level. You withheld $100 for the installation of the faucet trim in the second bathroom because you had terminated your tile and drywall contractor, and there was no confirmed timeline for the completion of the remaining work. Our last site visit and conversation occurred in October 2023, nearly three years ago. Since that time, we have not received any further complaints or reports of problems related to our work. As more than two years and eight months have passed since the project began, and the delays resulted from the site not being ready for completion on your end, we consider the agreement inactive and the project closed. Our records indicate that the remaining installation work could not proceed due to incomplete site preparations. Accordingly, we cannot accept responsibility for the resulting delays or provide any reimbursement. Sincerely, Maxim Osadchyi, P.Eng.
Elvis did excellent job! Responded in a professional and polite manner to all my questions. I would recommend "Osmaks" to everybody without any reservation. Thank you, guys!
Response from the owner:Thank you Mikhail for your business. Sincerely, Max and Elvis
Elena
2 months ago
Elvis replaced all the toilets and two faucets at my house a few months ago. Did an excellent job, answered all my questions, everything looking great so far. Also, Maxim provided great recommendations on replacement options from the start, speeding up the selection process considerably. Very happy with the result.
Response from the owner:Elena, thank you for sharing your positive experience with Dr. Pipe Drain and Plumbing. It's very precious for us to read reviews from our satisfied clients. Always ready to help you, Dr. Pipe.
Carla PM
2 months ago
Outstanding service from Elvis today. Not only was he able to find the source of our leak quickly, but he was also tidy, personable, and an obvious expert in the trade. Already looking to book our next service.
Response from the owner:Thank you so much for your kind words, Carla. We are glad Elvis was able to find the leak quickly and provide the tidy, friendly, and professional service we strive for on every visit. We truly appreciate your trust in Dr. Pipe Drain and Plumbing and look forward to helping you again with your next service!
Barbara S
2 months ago
I had drain problems with my sink; they came out to fix it – but the problem persisted. I called them and they came out again to check. However, instead of trying again and doing a better job they said they would charge me the full amount again if they were to repeat the procedure. Really?!
Response from the owner:We are sorry to hear about your experience. Our goal is always to resolve the issue properly and provide clear communication about the work involved. In some cases, drain problems can have underlying causes that require further inspection or a different solution than the initial service, but we understand how frustrating this situation must have felt. Please contact us directly so we can review what happened and work toward a fair resolution. We value your feedback and the opportunity to make things right.
Philip Castleton
2 months ago
We had drain problems with our sink and Elvis from Dr. Drain and Plumbing fixed it quickly and efficiently. All shiny and new under the sink now! Nice people to deal with.
Response from the owner:Thank you, Philip. We appreciate your kind words and your trust in Dr. Drain and Plumbing.
Cathy L
2 months ago
I had a running toilet in my bathroom and a basement shower spout that needed to be replaced. Elvis came and did a great job on both repairs. He arrived right on time, did the repairs quickly, and charged a very reasonable fee for the work. You’ll find that he is very personable, polite, considerate of his customers’ needs, and very happy to answer any questions. For any future plumbing repairs, Dr. Pipe is definitely the only company that I’ll ever call.
Response from the owner:Cathy, Thank you so much for your wonderful review. We truly appreciate your kind words and your trust in Dr. Pipe. Sincerely, Dr. Pipe Drain and Plumbing.
julie taylor
3 months ago
I received this name from a friend who was very happy with their job. I contacted them mid- morning Friday for a toilet that kept running. They told me they would be here between 1-4.Elvis arrived – punctual, professional, respectful and such a lovely person. He explained all about my toilet, as they are all different, and told me what had to be done. Of course I went ahead. He worked quickly, cleanly and at reasonable price. He checked the replaced part twice to make sure it was operating properly. Make sure you make note of this company and phone number. You will be very glad you did. Thank you Elvis for a great job. You guys are terrific. Julie Taylor
Response from the owner:Hi, Julie. It was our pleasure to help you with the toilet. Thank you for your business. Contact us any time you need plumbing service. Sincerely, Dr. Pipe.
Danny D
5 months ago
Did excellent job when clearing my bathroom sink even cleaned
Response from the owner:Thank you Danny for your business. Sincerely, Max and Elvis

Over 20 Years of Plumbing Experience

Dr. Pipe Drain and Plumbing is a licensed, certified, and insured plumbing company, catering to both residential and business clients across the Greater Toronto Area.

Our team of skilled plumbers in Richmond Hill and the GTA is committed to providing reliable, top-quality solutions built on integrity, transparency, and fair pricing—with absolutely no hidden costs. From complex installations and routine maintenance to 24/7 emergency plumbing services, we ensure every job is done right the first time, whenever you need us.

Why Choose Dr. Pipe as Your Richmond Hill Plumber?

100+ Positive Reviews

Highly rated on Google Maps, with satisfied customers across the GTA.

20 Years of Experience

Our plumbers in Richmond Hill bring decades of expertise in solving complex issues. Trucks arrive fully stocked, allowing us to complete repairs or installations immediately.

Trained & Qualified Plumbers

You can rely on us to handle every job with care and professionalism. Our certified plumbers use modern methods and advanced tools to deliver lasting, high-quality results.

Local & Fast

We’re based in the community—ready to help whenever you need us.

Richmond Hill Emergency Plumber 

While DIY fixes may address minor plumbing problems, serious issues require professional attention for reliable and long-term results. Dr. Pipe Drain and Plumbing offers fast, expert emergency plumbing services with certified plumbers available 24/7. Each licensed plumber on our team is equipped to deliver quick, high-quality solutions to restore your home or business without delay. If heavy rains or burst pipes have caused basement leaks, our 24/7 emergency team also specializes in basement waterproofing in Richmond Hill to prevent ongoing damage.

Need Help from a Plumber in Richmond Hill? Call Us Now!

Whether you need a new installation, tailored plumbing solutions, or scheduled maintenance, reach out to Dr. Pipe Drain and Plumbing at +1 (416) 663-4777 or through our online form. As your trusted plumber in Richmond Hill, we provide dependable plumbing services that deliver lasting results—so you’ll never second-guess choosing us for your home or business plumbing needs.

Your Trusted Choice for Plumbing Services in Richmond Hill

Proudly serving Richmond Hill, Dr. Pipe Drain and Plumbing is committed to delivering reliable, top-quality service you can depend on. We stand behind every job—contact us today to book your appointment with a trusted plumber!

Trust Dr. Pipe for Reliable 24/7 Emergency Plumbing Services in Richmond Hill

Give us a call today for a free upfront estimate!

Plumbing emergencies are unpredictable—but you don’t have to face them alone. Our skilled team is available 24/7 to restore order to your home or business, delivering quick and dependable solutions whenever you require them. Across the GTA, we’re the trusted choice for a dependable emergency plumber in Richmond Hill and beyond.

Don’t let a plumbing disaster disrupt your life. Call Dr. Pipe Drain and Plumbing today for immediate response and top-quality service you can count on.

FAQs About Plumbers Richmond Hill

Are you available to assist with plumbing emergencies on holidays or weekends?

Yes! We provide 24/7 emergency plumbing in Richmond Hill, including weekends and holidays, so you’re never left waiting when urgent problems strike.

What are the signs of a hidden water leak?

Look for: higher-than-normal water bills, damp spots, musty odors, peeling paint/wallpaper, or hearing water running when no fixtures are on. If you notice these issues, call a licensed plumber in Richmond Hill immediately to prevent costly damage.

What should I do if my water heater is leaking?

Turn off your water supply and shut down power (gas or electric). Then, contact Dr. Pipe Drain and Plumbing for same-day water heater repair in Richmond Hill.

Do you offer any specials on Richmond Hill plumbing services?

Yes, we offer seasonal deals on our most popular plumbing services. Visit our special offers page or call us directly for current promotions.

What is a backwater valve, and why is it important?

A backwater valve is designed to stop sewage from flowing back into your home in cases of heavy rainfall or blocked sewers. We offer backwater valve installation to protect basements from flooding and sewage damage.

How often should I have my plumbing system inspected?

Annual plumbing inspections are recommended—especially for older homes. Regular inspections by a professional plumber help catch small issues early, extending the life of your system and reducing repair costs.

What advantages come with trenchless sewer line repair?

Trenchless sewer line repair provides numerous advantages, such as reduced disturbance to your landscape, quicker project completion, and often a more durable and long-lasting solution compared to traditional excavation methods. It saves your landscaping and driveway from extensive digging.

Do you handle minor issues, such as a clogged toilet drain?

Yes. While a plunger can resolve basic clogs, stubborn blockages require professional drain cleaning in Richmond Hill, which may involve hydro jetting or trenchless repair. Our plumbers guarantee thorough results for even the toughest clogs.

What are the indications that a drain may be clogged?

Watch out for slow-draining sinks, gurgling sounds, foul odors, and standing water. Early intervention can prevent a complete blockage that damages your plumbing system.

Why is plumbing maintenance important?

Routine plumbing maintenance helps you avoid sudden breakdowns, extend the life of your system, and save money long term. Whether residential or commercial, regular maintenance from a trusted plumber keeps your system running smoothly.

What areas do you serve?

Dr. Pipe Drain and Plumbing proudly serves Toronto, Aurora, King, Markham, Newmarket, Richmond Hill, Scarborough, Toronto Downtown, East Gwillimbury, Toronto East York, Vaughan, and Mississauga.

Available 24/7 for
Emergency Services

No Time is the Wrong Time.

Upfront

Pricing

No Hidden Costs When The Job Is Finished.

5 Star

Customer Service

We Treat Your Home like We Treat Our Home.