Testimonials from our clients

Justin was amazing! Best quality, fast service, and amazing results! Would totally recommend
Very impressed with their level of service and integrity. Professional workers and can do the most difficult jobs at reasonable fees. I would recommend to anyone in need of good plumbers. They went above and beyond for us when they didn’t have to.
Response from the owner:Thank you Hanul for your business. Hopefully City of Toronto will be quick with Back Water Valve rebate. Please let us know when they will pay you back. Sincerely, Max, Andryi and Justin
I have been using them for over a decade. Today Elvis came and did a great job as usual.
Thank you.
Response from the owner:Hi David. It’s always pleasure to help you. Thank you for your business. Max and Elvis.
Quick, quality work, very pleased.
Elvis does great work.
Response from the owner:Thank you Alex for your business. Let us know if you need more services. Sincerely, Max and Elvis
Elvis has helped us on multiple occasions from pipe bursts, waterline crack to snake drains. Elvis is extremely respectful and professional, will recommend to our friends and family.
Response from the owner:J. SH Chang, thank you for sharing your positive review and desire to share our contacts. We are happy to see our clients satisfied. Have a nice day!
Having lived in the same house for 30 years, I know every inch of it—and I’ve seen all kinds of work done here: some excellent, some... less so. I could easily write a three-page essay about my incredible experience with Mr. Pipe, but I’ll keep it brief. From my first meeting with Elvis and Justin, to the phone call I made to Max just to sing their praises and book the job, all the way through to the final results—this was quite possibly the best experience I’ve ever had with a trades team, especially as a female homeowner.

Sidebar: If you’re a handy gal who owns a home, you’ve probably dealt with the all-too-familiar “old boys’ club” attitude. Get ready for a refreshing change. With Dr. Pipe, you’ll be treated with professionalism and respect.

Elvis and the team were professional, knowledgeable, and efficient. They did everything I wish contractors always would—but over the years, I’ve learned to lower my expectations after too many letdowns. My usual mindset? Hire someone, then prepare to clean up the mess afterward. Not this time.

They tackled a serious toilet/sewage/cast iron stack issue and turned it into a clean, functional setup with impressive speed and top-notch workmanship. They delivered exactly what was promised—and then some. Highly recommended!
Response from the owner:Thank you so much, Annette, for such a great and sincere review. It was a pleasure for us to read it! Thanks for the recommendations as well.
Elvis repaired my main water shut-off quickly and efficiently. Fantastic, couteous service. I wish 3-1-1 was as accomodating as Dr Pipe!
Response from the owner:Dave Stewart, thank you for your business! Your review is very important for us.
Elvis Lo has now attended at our home on two occasions, quickly sized up the unrelated plumbing issues, and repaired them in quick order. Efficient, clean, experienced work, friendly, respectful.
Response from the owner:Boris Ejchental, thanks a lot for sharing your positive review. Dr. Pipe is very appreciative of each client. We were happy to help you!
Got my toilet installed from them. They did a great job. Would recommend!
Response from the owner:K B, thank you for recommending Dr. Pipe. We are happy to read such reviews. Always yours, Dr. Pipe.
Elvis was a pleasure to deal with. We had a leaky valve that he repaired immediately. He also graciously explained some details on how best work with it in the future. We will definitely work with Dr. Pipe again.
Response from the owner:Jeffrey Berman, it was a pleasure to hear your positive review. Thank you! Dr. Pipe is always here to help you.