Elvis did excellent work on what I thought was a sewer drain problem but turned out to be something else. After the first visit, Elvis explained to me in detail his thought process, including drawing diagrams for me on his phone, and gave his recommendations. He then came out for a second visit to install a new toilet and check the drain line, which improved my initial toilet plumbing issue. The work was done carefully, cleanly, and Elvis satisfied my curiosity by answering all my questions while he was doing his work. In the end I feel I can trust these guys to just do work that is required, while keeping my informed, so I understand the what, why, and how. High recommendations from me.
Response from the owner:William Ryu, thank you for your business! Dr. Pipe is really appreciate your review. We were happy to help you. Have a good day!