Testimonials from our clients
Having lived in the same house for 30 years, I know every inch of it—and I’ve seen all kinds of work done here: some excellent, some... less so. I could easily write a three-page essay about my incredible experience with Mr. Pipe, but I’ll keep it brief. From my first meeting with Elvis and Justin, to the phone call I made to Max just to sing their praises and book the job, all the way through to the final results—this was quite possibly the best experience I’ve ever had with a trades team, especially as a female homeowner.
Sidebar: If you’re a handy gal who owns a home, you’ve probably dealt with the all-too-familiar “old boys’ club” attitude. Get ready for a refreshing change. With Dr. Pipe, you’ll be treated with professionalism and respect.
Elvis and the team were professional, knowledgeable, and efficient. They did everything I wish contractors always would—but over the years, I’ve learned to lower my expectations after too many letdowns. My usual mindset? Hire someone, then prepare to clean up the mess afterward. Not this time.
They tackled a serious toilet/sewage/cast iron stack issue and turned it into a clean, functional setup with impressive speed and top-notch workmanship. They delivered exactly what was promised—and then some. Highly recommended!
Sidebar: If you’re a handy gal who owns a home, you’ve probably dealt with the all-too-familiar “old boys’ club” attitude. Get ready for a refreshing change. With Dr. Pipe, you’ll be treated with professionalism and respect.
Elvis and the team were professional, knowledgeable, and efficient. They did everything I wish contractors always would—but over the years, I’ve learned to lower my expectations after too many letdowns. My usual mindset? Hire someone, then prepare to clean up the mess afterward. Not this time.
They tackled a serious toilet/sewage/cast iron stack issue and turned it into a clean, functional setup with impressive speed and top-notch workmanship. They delivered exactly what was promised—and then some. Highly recommended!
Elvis repaired my main water shut-off quickly and efficiently. Fantastic, couteous service. I wish 3-1-1 was as accomodating as Dr Pipe!
Elvis Lo has now attended at our home on two occasions, quickly sized up the unrelated plumbing issues, and repaired them in quick order. Efficient, clean, experienced work, friendly, respectful.
Response from the owner:Boris Ejchental, thanks a lot for sharing your positive review. Dr. Pipe is very appreciative of each client. We were happy to help you!
Got my toilet installed from them. They did a great job. Would recommend!
Response from the owner:K B, thank you for recommending Dr. Pipe. We are happy to read such reviews. Always yours, Dr. Pipe.
Elvis was a pleasure to deal with. We had a leaky valve that he repaired immediately. He also graciously explained some details on how best work with it in the future. We will definitely work with Dr. Pipe again.
Response from the owner:Jeffrey Berman, it was a pleasure to hear your positive review. Thank you! Dr. Pipe is always here to help you.
Amazing job of a detailed artistic sink
Response from the owner:Thank you, Erin Parker, for sharing your review. We are always ready to help you.
Great service, was able to come in quickly and fix our issues. Elvis was a great guy and super informative.
Response from the owner:Hi Daniel Kim! Thank you for your business. It was a pleasure to help you.
Thank you for choosing Dr. Pipe.
We had a tricky sump pump installation and the Pipe team did an excellent job. Very kind, knowledgable, and professional.
Response from the owner:Hi Ethan Karayannopoulos! Thank you for sharing your positive review! Let us know if you need our plumbing help. Have a great day!
Thank you guys for the wonderful job that was done at Diamant Company ! We truly appreciate Elvis for his determination to get the job done as well as his advise. Highly recommend!
Response from the owner:Hi Vanesser! Thank you for your business. We were glad to help you. Have a nice day!
A close friend has recommended Mr. Pipe and I’m so glad I followed up. Thoroughly impressed and happy with the service I received today (roots in old clay pipes/toilet drain of our bsmt bathroom).
Elvis was amazing. Arrived promptly, and very thoroughly investigated the issue. Unlike another well-known rooter service who indicated they couldn’t scope the area of concern, Elvis worked super hard to get at a very tough root, was able to ultimately snake and camera at the area of concern, successfully breaking up the root system.
He then spent a long time assessing the situation and ensured that I understood different options.
A total pleasure to deal with. Can’t recommend highly enough.
Elvis was amazing. Arrived promptly, and very thoroughly investigated the issue. Unlike another well-known rooter service who indicated they couldn’t scope the area of concern, Elvis worked super hard to get at a very tough root, was able to ultimately snake and camera at the area of concern, successfully breaking up the root system.
He then spent a long time assessing the situation and ensured that I understood different options.
A total pleasure to deal with. Can’t recommend highly enough.
Response from the owner:Hi Lisa. Thank you very much for your business. Let me know which of the drain repair option you choose and we will schedule excavation or drain pipe relining. Sincerely Max and Elvis
